Need help with an order, your account, or the app? Contact us and we will reply within one working day.
Enter your phone number and we send you a one-time code by SMS. There is no password to remember. Codes are delivered to Iraqi mobile numbers.
All orders are cash on delivery. You pay the stationery shop or the courier when your order arrives. The app never asks for card details.
Open Account then My orders to see the current status of every order. If an order looks stuck, email us with the order number.
Email support@bzana.krd with your order number and a photo if relevant. We will work with the shop to correct it.
Tap the globe icon in the top bar of the home screen. Kurdish, Arabic and English are supported.
In the app, go to Account, then Edit profile, then Delete account. Full details are on the account deletion page.